Artia : Excuse me,may I check your ticket please?

Nor meiliyah :sure

Artia :may I also check your pasport please?

Aning :of course

Artia :thank(take the pasport)you can pass and wait in the waiting room

Nor meiliyah :okay thank you

Artia :Excuse me,may I check your ticket and passport?

Aning :yes of course

Artia : thank you can pas and wait in the waiting room

Aning :okay

Nor meiliyah :Hay…how are you?nice to mite you

Aning :I am fine,and you?

Nor meiliyah :I am fine too.where are you going to go?

Aning :I am going to go Bali

Nor meiliyah :it’s same with me.i am going to bali too

Aning :it’s casual

Nor meiliyah :what are you going to do there?

Aning :it’s only a vacation exachly

Nor meiliyah :that’s great

Aning :where do you work?

Nor meiliyah :I work in a travel company

Aning :wow….so you must a busy person.more over it’s a holiday

Nor meiliyah :that’s way I be more tired,and you…where do you school?

Aning :Unair university

Nor meiliyah :really?what faculty do you take?

Aning :faculty of psychology


Artia :what?okay I will tell to the receptionist

Racma :please announce that Garuda airplane to Denpasar to having some
problem so the departure will be delayed for about 2 hours

Endra :okay


2 minute later


Endra :attention…attention please!!!!!
Garuda Indonesia with the destination to Denpasar to having some
Problem so the departure will be delayed for abour 2 hours.thank you

Nor meiliyah :how it could be,I have to arrive on time?

Aning :what about if,I arrive to late?

Nor meiliyah :let’s we check

Aning :excuse me how departure can be delayed?

Endra :sorry,there is human error

Nor meiliyah :however I have to arrive on time,I have an important meating

Aning :yes we have paid so expensive,how it can be delayed

Endra :however my job is only to announce it

Aning :it couldn’t be like that

Rachma :what’s happen?

Endra :they fell heaviness about the delaying

Rachma :oh…we really apologize about this,since there is some trouble,that we are
Still fixing,it also for your safety

Nor meiliyah :we only waste our time for this delaying

Rachma :this isn’t what we want ,excuse me I have to go




Artia :sorry,can I help you?

Aning :how could there’s a long time delaying,it’s only waste my time

Artia :this is the procedure from our manager and it’s our task to announce it,we
will do the best to give the best service for our customer

Nor meiliyah :okay let’s wait there

Artia :excuse me there is snack and drink for our company as our sorry

Nor&Aning :okay….thank you so much


Nor meiliyah :how long theis we will have to wait?

Aning :we still have to wait for about an hour



5 minute later


Rachma :good news,everything is okay,the airplane is going to land in 15 minutes

Endra :wow…very good..

Rachma :okay let’s announce it

Endra :attention please,Garuda Indonesia with the destination to Denpasar have
Departed 15 minutes ago,and it’s going to land in 15 minutes

Nor meiliyah :this is a good news

Aning :of course

Nor meiliyah :okay,let’s prepare